These Terms & Conditions apply to all purchases made through the webshop of Maria Elena Groenewoud B.V., based in Leiden, the Netherlands.

1. Company Information

Maria Elena Groenewoud B.V.
Registered in Leiden, the Netherlands
Email: mariaelena@studiomariaelena.nl

2. Applicability

These Terms & Conditions apply to every order placed via our webshop. By placing an order, you accept these Terms & Conditions.

3. Products and Prices

• All prices are listed in euros and include VAT.

• We reserve the right to correct errors in pricing or product descriptions.

• A purchase agreement is formed once you receive our order confirmation by email.

4. Payment

• Payments can be made securely via iDEAL.

• Orders will only be shipped once full payment has been received.

5. Delivery

• We aim to deliver within 14 days, depending on the item.

• Delivery times are indicative and not guaranteed.

• Risk of loss or damage transfers to you upon receipt.

6. Right of Withdrawal

• You have the right to withdraw from your order within 14 days after receiving the items.

• Some exceptions may apply (e.g., custom-made or hygiene-sensitive items).

• Please see our Return Policy for details.

7. Returns and Refunds

• Refunds include the original shipping cost.

• Customers are responsible for return shipping costs.

8. Warranty and Liability

• All products are subject to the statutory warranty under Dutch law.

• Our liability is limited to the amount of the purchase price and does not cover indirect damages, unless otherwise required by law.

9. Complaints and Disputes

• Complaints can be sent to mariaelena@studiomariaelena.nl

• Dutch law applies to all agreements.

• Any disputes will be submitted to the competent court in the Netherlands.

10. Amendments

Maria Elena Groenewoud B.V. reserves the right to amend these Terms & Conditions. The version applicable at the time of your order will apply.